Overall, our family had a wonderful time on our British
Isles/Iceland cruise. It was our first cruise with the Princess Cruise line,
and we highly recommend it. We believe Carnival is great, but it has such
limited itineraries for Europe. Royal Caribbean has better itineraries but
their customer service had hit rock bottom as far as we were concerned along
with about another 6 other couples we chatted with on our February 2011 cruise,
and we all vowed to no longer use it.
did several things we appreciated. The first thing was that they corrected
every minor problem we had. They knew we were the paying customer, and they
showed us respect. Another thing was their food was so good. This was the first
cruise in over a year where we actually gained weight. Next, their excursions were very organized,and the Crown Princess crew was so
helpful with the babies and their strollers. Lastly, Crown Princess’ future
cruise associate, Gloria Mallard, was fabulous. She was so accommodating to our
future needs, she treated us with kindness and respect, and she loved Ammon and
Carter. One evening while we were chatting at Gloria’s desk, Carter and Ammon
each started “drawing” Gloria a picture. Two days later, Sean and I went back
without the babies, and Gloria had taped the drawings up above her desk for
everyone to see. We were honored, and she said she absolutely loved Ammon and
Carter and their drawings.
So, once again, if you would like to take a cruise we HIGHLY
recommend Princess Cruise lines. We, ourselves, have three more cruises booked.
Let’s hope we remain satisfied! I think we will.